BitStarz Terms and Conditions

Welcome to BitStarz Casino. These Terms and Conditions govern your use of our website, our games, and all services we provide at bitstarz.com. By creating an account with us, you agree to be bound by the terms set out below. We recommend that you read this document carefully before you start playing at bitstarz casino, as it forms a legally binding agreement between you and us.

Who We Are

BitStarz Casino is owned and operated by Gareton B.V., a company registered under No. 160656 at Landhuis Zuikertuin, Zuikertuintjeweg z/n, Willemstad, Curaçao. We hold a valid license issued by the Curaçao Gaming Authority under licence number OGL/2024/165/0185. Established in 2014, we have grown into one of the most recognised platforms offering bit starz slots, live dealer tables, and BitStarz Originals to players across Europe.

Eligibility and Account Registration

To use bitstarz casino, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. When you complete bitstarz login registration, you confirm that all information you provide is accurate and current. We reserve the right to request identity verification documents at any stage, and we may suspend your account until verification is complete.

• You may only open one account with us
• We do not accept players from restricted territories, including but not limited to the United States of America, United Kingdom, France and its overseas territories, Spain, Netherlands, and other jurisdictions listed in our compliance policy
• We may refuse or terminate registration if we suspect fraudulent activity
• You are responsible for keeping your bitstarz casino login credentials confidential

Deposits and Withdrawals

We accept a wide range of currencies, including EUR, USD, CAD, AUD, NZD, JPY, NOK, and major cryptocurrencies such as BTC, ETH, LTC, USDT, and SOL. The minimum deposit is €20 for card and e-wallet methods, while cryptocurrency minimums vary by coin. All deposit methods carry a 0% fee and are credited instantly to your account.

Our minimum withdrawal amount is €50 for most methods, with €100 required for Bank Transfer. We process over 90% of withdrawal requests instantly, and our average cashout time is around 10 minutes. Significant wins may require additional verification with the game provider, which can extend processing time. Withdrawals must be made using the same method as your original deposit, and we require that your deposit be wagered at least once before a payout is requested.

• Per-transaction withdrawal limits range from €50 to €50,000 depending on the method you choose
• We do not enforce daily, weekly, or monthly withdrawal caps
• Substantial wins may be paid to you in monthly instalments, at our discretion

Bonuses and Promotions

At BitStarz Casino, we offer a Welcome Package of up to €500 or 5 BTC plus 180 Free Spins across your first four deposits, with no bonus code required. Our bitstarz no deposit bonus opportunities and bitstarz promo code offers appear periodically, and we encourage you to check our promotions page regularly for the latest bitstarz bonus codes.

We also run recurring promotions such as 50% Reload Monday, Wednesday Free Spins, Slot Wars, Table Wars, Bonuz Mania, and Jackpotz Mania. Unless stated otherwise, all bonuses carry a 40x wagering requirement, and we cap the maximum bet allowed while a bonus is active. Different games contribute differently to wagering requirements, and progressive jackpot titles are excluded entirely.

• We limit welcome bonus offers to one per household, IP address, or payment method
• Free spin winnings must be wagered within the timeframe stated in the specific promotion
• We reserve the right to void winnings obtained through bonus abuse or coordinated play between accounts
• Maximum winnings from any no-deposit bonus are capped as detailed in our promotions terms; amounts above this limit will be forfeited

VIP Starz Club

Our VIP Starz Club is an invitation-only loyalty program. We review player accounts weekly and extend invitations based on deposit volume, wagering activity, and account longevity. Once you become a VIP member, we provide increased weekly cashback, unlimited bonus cashouts, extra reload offers, dedicated 24/7 support, and no maximum cash-out limits on bonus winnings. We may adjust or revoke VIP status if account activity falls below the level required to maintain it.

Games and Fair Play

We offer more than 6,000 games from leading providers including Games Global, Pragmatic Play, Evolution, NetEnt, Play'n GO, and many others. Our platform, powered by SOFTSWISS, includes bit starz slots, blackjack, roulette, baccarat, live dealer tables, and BitStarz Originals like Plinko and Mines. We use certified random number generators, and our games undergo independent testing to ensure fairness. You can access all titles through our website or via our bitstarz casino app on mobile devices.

Responsible Gambling

We are committed to promoting responsible play across our platform. If you feel your gambling habits are becoming a concern, we provide tools including deposit limits, loss limits, session reminders, and self-exclusion options. You can contact our support team at any time to request account restrictions, and we will act on these requests promptly.

Account Suspension and Termination

We reserve the right to suspend or close your account if we believe you have breached these Terms and Conditions, provided false information, or engaged in activity that we consider fraudulent, abusive, or contrary to fair play. In such cases, we may withhold winnings pending investigation. You may also close your account at any time by contacting our support team.

Customer Support

Our customer support team is available 24/7 via live chat and email at support@bitstarz.com. We provide assistance in English, Russian, Chinese, and Japanese. Whether you have a question about bitstarz login issues, a pending withdrawal, or an active promotion, our team is ready to help at any hour.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page periodically. Continued use of bitstarz casino after any changes are published constitutes your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws applicable to our license under the Curaçao Gaming Authority. Any disputes arising from your use of our services will be handled in accordance with this regulatory framework. By using BitStarz Casino, you agree that these terms represent the entire agreement between you and us regarding your use of our platform.